Title & Escrow Processing
Visionet's End-to-End Title & Escrow processing Services
Visionet Experience in the Title Business
Business Case
- Enhanced Quality – Adherence to Committed SLAs
- 24 X 5 Ops including the night shifts
- More focus for Client to manage its customers
- Visionet has successfully migrated this process multiple times
- Currently executes the process for its other customers
- Visionet has the experience of implementing transformation for elements of processes prior to migration
- Management Team has experience of managing similar processes processes
- Experienced offshore talent pool
Benefits
- Cost saving due to labor arbitrage
- Covert Fixed cost into variable cost
- Adherence to SLAs
Controls – Visionet / Client
Visionet
- Robust quality compliance setup
- Corrective action policy for issue based errors
- Robust process management
- Robust review mechanism
Client
- Check the checker
- Robust vendor management
- Robust governance model
Process Management Implementation
Service Delivery Location
- Secure operations area with electronic access control at entry and exit points
- 100% captive power with built in redundancy. UPS backup for all mission critical equipment
- Telecom room; optic fiber connectivity and dedicated server room
- Dedicated training areas with network and voice connectivity
- Adequate fire alarms and fire fighting equipment across premises
- New state of the art building
Title Outsourcing Organization Structure
Download PDF
