15th May 2014 - 2:00 PM to 3:00 PM EDT
Oracle’s ATG / Web Commerce platform can require considerable Maintenance & Support effort. In today’s ever changing eCommerce landscape, companies can easily fall behind and not keep up with necessary enhancements.
Get a deep understanding on the metrics associated with ATG Maintenance and support activities to optimize customer satisfactions, velocity, cost, quality and other key items. Join ATG experts to discuss how to optimize your ATG/Web Commerce Maintenance & Support efforts. Topics include:
- How to address the endless backlog
- 24*7 support
- Cost optimization
- Productivity enhancements
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