blogIndustry insights and expert opinions from Visionet's technology specialists
In the era of the customer, shoppers dictate what they want and how they want it. Today’s customers are intelligent, more market-aware, and have higher expectations.
Picture this: a prospective customer discovers your brand, browses through your website, and is excited to learn that you offer online shopping. He finds something he likes, adds it to his online cart, and then decides to check out.
By enhancing data collection and analysis, process integration makes organizations more efficient and profitable. Decision makers receive up-to-date, actionable information that improves their capacity for immediate and long-term planning.
Top retailers map their customer journey to assess and refine their customers’ shopping experience. High-quality data collection and analysis by ERP solutions help them make informed decisions about customer touchpoints along this journey.
In our digital world, a clear cross-channel view of your retail operations is vital for survival. Leading retail brands use ERP solutions to improve process visibility, reveal actionable insights, and enhance data-driven decision making.