Dynamics 365 Global Support Program

Dynamics 365 Global Support Program

Visionet Systems Inc. (VSI), a leading provider of Microsoft Dynamics 365, Product Life Cycle Management services and Business Intelligence solutions to manufacturing, distribution, and retail, extends its Global Support Services to customers all across the globe. Through Global Support Services program, Visionet offers a dedicated pool of Dynamics 365 resources to customers, which further enables a Dynamics 365 user to create their own custom IT support team.

Visionet helps customers achieve a reliable and fully accommodated Microsoft Dynamics 365 environment with zero down-time and 24×7 infrastructures support. Our support services include plans that are flexible enough to cater the challenging needs of all our Dynamics 365 customers. Whether its on-site support or remote support, on-shore support or off-shore support model, Visionet offers tangible business benefits to clients by providing them with a wide range of services that include dedicated user support, infrastructure management, and application development, thus eliminating their need to hire in-house technical professionals and reducing their cost and time spent on recruitment and maintenance programs.

Our support resources comprise of Support Analysts, Development Resource Services, and Infrastructure Technical Services. Our Support Analysts oversee user support, application of service packs, and the management of ISV vendor relationships associated with IT support process. Development Resource Services handle customizations, integrations, implementations, and enhancement plans related to Microsoft Dynamics 365.

Meanwhile, our qualified team of Infrastructure Technical Service providers offers direct, real-time monitoring of infrastructure components and possesses hands-on experience in optimizing software performance.

Visionet is a leading, global provider of ERP and Business Intelligence solutions. With offices in North America, Europe, Middle East and Asia, we render support services for Microsoft Dynamics 365 implementations for our worldwide customers.


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