Microsoft Dynamics 365 Customer Engagement
Microsoft Dynamics 365 Customer Engagement (CE) is a leading cloud-based customer relationship management (CRM) business solution that can help you drive sales productivity and improve the value of your marketing efforts through social insights, business intelligence, and campaign management.
By combining industry best practices with Microsoft Dynamics 365 CE, Visionet helps its clients maximize the value of their technology investments.
- Microsoft Dynamics 365 for Sales
- Microsoft Dynamics 365 for Customer Service
- Microsoft Dynamics 365 for Project Service Automation
- Microsoft Dynamics 365 for Field Service
- Microsoft Social Engagement
- Microsoft PowerApps
Microsoft Dynamics 365 CE streamlines the way your employees communicate with customers and enhances their ability to collaborate.
Here’s why Microsoft Dynamics 365 CE is one of the most sought-after CRM solutions in the industry:
- Assist customers anywhere, from any device
- Build your network and deepen customer relationships with social insights
- Create meaningful, personalized customer experiences to improve sales growth
- Team collaboration helps your sales team sell as a team
- Work smarter to close more deals by leveraging easy-to-design process flows
- Use configurable dashboards and data visualization tools to gain actionable insights
- Analyze your sales data and discover relevant information using interactive charts
- Launch multi-phase marketing campaigns across multiple channels to enhance customer engagement
- Offer responsive, relevant service across multiple channels on customers’ terms
Visionet can help align marketing, sales, and customer service operations with your customers’ requirements.
With the Microsoft Dynamics 365 CE, you can start increasing your organization’s productivity in just 5 minutes. Streamline your CRM implementation and reduce your IT department’s workload with a CRM solution that is hosted, updated, secured, and maintained by Microsoft.
- Centralized customer information can be accessed anywhere, from any device
- Streamlined business workflows
- Quick and easy implementation
- Easy-to-manage and highly scalable per-user licenses
- Reduces IT expenses and in-house maintenance efforts
No matter how complex your business requirements or how diverse your operations are, Microsoft Dynamics 365 CE can help you streamline your sales and customer service operations.
Microsoft Dynamics 365 CE Videos
- The new Customer Engagement interface
- Multi-select option sets in Customer Engagement
- The Customer Service Hub in Customer Engagement
- Manage cases in the Customer Service Hub in Customer Engagement
- Address open cases with Customer Service Hub dashboards in Customer Engagement