Call Centre Services

Visionet’s modern process management techniques take your business from good to great by helping you balance today’s priorities and plan for tomorrow. Our extensive contact center experience and adherence to industry best practices have helped our partners grow consistently by 36% year over year.

The Visionet Advantage

  • Lower your operating costs and save on resources. Instead of investing in expensive software and training, you enhance profits by our resources for core business processes.

  • Access experienced professionals’ specialized skills, 24/7/365. Increase speed and efficiency. Our dedicated managers are equipped to meet customer demand, optimize sales conversions, and provide customized reports.

  • Consistently meet customer service needs. Our inbound customer support team takes care of all aspects of your customer experience. We deliver value by securing sales, providing information, solving problems, and suggesting innovative ways to further improve service. Systematic and standardized call monitoring practices ensure consistently excellent quality.

  • Maintain strong digital data security standards. By frequently performing security audits and reviewing our security processes, we ensure our call centers are secured against all potential threats.

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What We Offer

Visionet is your go-to resource for effectively addressing market challenges, enhancing products and services, managing talent scarcity, and maximizing ROI.

Inbound Call Center Services

  • Lead generation
  • Inbound sales
  • Helpdesk services
  • Product support
  • Customer service and support
  • Reputation management
  • Email support
  • Chat support

Outbound Call Center Services

  • Appointment setting
  • Lead generation
  • Property tax surveys
  • Payoff demand requests
  • Telemarketing
  • Product and service promotion
  • Market research and surveys
  • Telesales
  • Complaint management